AQW 25640/17-22 Written question to the Minister of Health

To ask the Minister of Health why patients, who had their hearing loss confirmed at a Health and Social Care Trust hearing clinic, have to see a GP to get a referral to go back to get their hearing and hearing aids checked; and why they cannot contact the clinic directly to arrange appointments.

Asked by Kellie Armstrong MLA on 11 November 2021

  • Answered
  • Written
Tabled
11 November 2021
Answer due by
26 November 2021
Answered
25 November 202114 days after tabling
Department
Department of Health
Priority question
No

Answer

The Health and Social Care Trusts’ (HSC) Audiology Service is a lifetime service, which evolves with the service user’s needs. Service users who have had their hearing loss confirmed at an Audiology/ENT Clinic remain patients for life. Direct access for reassessment and ongoing hearing aid care is available via the service user’s HSC Trust Audiology Team.

Those clients who decide against having a hearing device fitted will be discharged from the Audiology Service and a further GP referral will be required to access the service again. A GP referral is also required for those clients who have not worn their hearing aid or attended appointments for repairs or reviews, to ascertain if there have been any significant changes to their health during the interim period.

Official sources