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Asked by Kellie

AQW 40022/22-27 Written question to the Minister for the Economy

To ask the Minister for the Economy to detail any discussions she has had with Royal Mail about late and missing post deliveries, given the impact on businesses, government services and the wider public.

Asked by Kellie Armstrong MLA on 6 February 2026

  • Answered
  • Written
Tabled
6 February 2026
Answer due by
23 February 2026
Answered
11 February 20265 days after tabling
Department
Department for the Economy
Priority question
No

Answer

Postal services are a reserved matter, with Ofcom responsible for regulating the postal industry in the north of Ireland. Under Ofcom’s regulatory framework, postal operators - including Royal Mail - are required to have a clear and accessible complaints procedure for consumers.

Official sources

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